FALCON EQUIPMENT’S STORY – FROM A THREE BAY SHOP TO FIVE BRANCHES ACROSS CANADA
Falcon Equipment was started in 1988 with a vision to offer quality and unmatched service to the crane industry. What began with 3 people in a small 3 bay shop has now expanded to 5 locations across Western Canada, mobile service trucks and satellite sales staff across the country. Our slogan, ‘If You Can Think It, We Can Build It’ summarizes our focus and desire to offer customized solutions for every heavy-duty equipment application.
Falcon is a privately owned and operated company. Ownership is hands on and involved in the day to day operations. Some would call us a little old fashioned: we don’t have office voicemail - when you call us you don’t get a machine you get a person; we’d still rather have a face-to-face meeting with a customer than do business through email and, it’s important that each of our staff knows and understands the morals and principles that guide us in our day to day business. There isn’t a person on staff (and we’d venture to suggest a lot of our customers too) that hasn’t heard a story from Rick Kielan, our founder and CEO, about growing up on a farm in Saskatchewan, sharing a life lesson, the mistakes he made and the responsibility shouldered and hard work required day in and day out. Somehow, he eloquently ties this into every story he tells and sale he makes. Why do we share this? Because much of our foundation and many of our values come from the life lessons, moral compass and experiences of a farm boy from Saskatchewan.
Howard Hartin has also played a key role in this organization. As a contributing owner from day one, Howard has led by example. His extensive mechanical background and strong work ethic has set a high standard for our mechanics and other staff. His genuine care for and attention to our customers does not go unnoticed.
From the start Falcon quickly expanded its product offerings to include a variety of lifting, municipal and rail equipment. In 2004 Falcon Shuttle Rail Inc. (FSR) was born. While FSR was a separate company it shared many of the same resources as Falcon. FSR focused on mobile railcar movers, hi-rail trucks and equipment, light rail transit units, yard locomotives and custom-built units for the rail industry. As of October 2019, Falcon Shuttle Rail has joined Falcon Equipment to become Falcon’s Rail Division.
In 2010 Falcon expanded outside of British Columbia and opened branches in Saskatoon, SK (the branch has since moved to Regina, SK) and in Winnipeg, MB. Most recently, Falcon has moved into a brand-new shop in Nanaimo, BC and we have also opened a branch in Edmonton (Leduc), AB. Falcon Equipment is committed to relationships with our customers, our staff, our suppliers, and our market as a whole.
Today, we have the next generation stepping up. Falcon’s leadership team strongly believes in the principles and values this company was built on and is focused on continuing to be industry leaders into the future. Together with a strong management team and talented staff, we make up the Falcon Family.
March 2018 marked our 30th anniversary. During the past 30 years we have grown into a full-service provider of innovative equipment solutions throughout Western Canada, including:
Our Rail Division product lines and offerings span all of Canada with sales and support into the US and other International Markets.
For more about our equipment and services, contact us.
OUR NEWEST PARTNERSHIP
As of December 11, 2019, Falcon Equipment is the exclusive Palfinger dealer across Western Canada. We sell, service, rent and provide parts for all Palfinger products including knuckle boom cranes, truck-mounted forklifts, hooklifts, forestry cranes, rail cranes, and more. This change was rooted in Falcon wanting to continuously provide the best quality product and service to our customers. Palfinger is the global industry leader for many of the product lines they manufacturer including knuckle boom cranes. Palfinger’s main manufacturing facilities are in Salzburg, Austria and they have a North American manufacturing plant in Niagara Falls, Ontario. Their Niagara Falls plant gives us direct factory support, quick parts access and available inventory. There is no middleman in this relationship to add cost and processing delays, we are Palfinger factory direct. This partnership gives us the ability to advance the level of product quality, service and support in the Western Canadian market.
Representing Over 30 Trusted Brands
We’ve come to represent over 30 trusted equipment brands, including Palfinger, National Stiff Boom Cranes, Henderson Snow and Ice and Boss Railcar Movers.
With bringing together top industry brands and our knowledgeable and talented staff, we are proud to deliver products and service unmatched in the industry. We don’t profess to be perfect, however, when we do make a mistake or when an issue arises, we are committed to working it through and ensuring you, the customer, comes first. We continue to focus on and expand our service and after-market parts. This, coupled with an emphasis on our relationship with customers, allows us to offer a unique ‘One Stop Shop’ experience that you won’t find anywhere else.
Contact us for information or a quote on equipment sales and service.
If you can think it, we can build it!